What this policy covers
This policy explains how we collect, use, and share your information when you visit our website, fill out a form, or contact us.
Information we collect
Information you give us
- Name, email address, phone number
- Travel details you submit (dates, budget range, departure airport, traveler ages, destination preferences, and notes)
- Any messages you send by email, text, social media, or contact forms
Information collected automatically
- Basic website usage data (pages viewed, approximate location, device type, and general traffic sources)
How we use your information
We use your information to:
- Respond to your inquiry and plan your trip
- Provide quotes, recommendations, and booking support
- Send trip-related updates you request
- Improve our website and services
- Send occasional emails if you opt in to our email list
Email list
If you join our email list, you can unsubscribe at any time using the link in any email. If you prefer, you can also email us at rita@zemytravel.com to be removed.
Analytics
We use analytics tools such as Google Analytics to understand how visitors use our site. These tools may set cookies or use similar technologies to collect usage data.
You can limit cookies through your browser settings.
How we share information
We do not sell your personal information.
We may share your information with:
- Travel suppliers and service providers needed to plan or book your trip (such as hotels, tour operators, cruise lines, transfer companies, and insurance providers)
- Our host agency and booking platforms used to service your reservation
- Email and form providers used to collect inquiries and communicate with you
- Legal or regulatory authorities if required by law
We only share what's needed to provide services or comply with legal obligations.
Data retention
We keep your information as long as needed to:
- Assist with your trip planning and support
- Maintain business records and comply with tax/legal requirements
You can request deletion of your information, subject to records we must keep for legal or business reasons.
Security
We take reasonable steps to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Children's privacy
Our services are intended for adults arranging travel. We do not knowingly collect personal information directly from children.
Your choices
You can:
- Request access, updates, or deletion of your information
- Opt out of marketing emails at any time
- Control cookies in your browser settings
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